FAQ
Frequently asked questions
How long does shipping take?+
Print production typically takes up to five business days, then standard shipping is generally three to seven business days. Original and limited-edition orders generally ship in three to nine business days.
Do you ship internationally?+
Yes. International orders can be shipped by USPS Priority International or FedEx, and additional charges may apply.
What is the return policy?+
If there is a quality issue or shipping damage, Lasonio Fine Art will provide a replacement or refund. Returns based on customer preference are not offered.
Can I cancel or exchange an order?+
An order can be canceled before it enters production. Cancellations or exchanges may include a 15% restocking fee.
How do I reach John about an order?+
Email johnlasonio.artist@gmail.com for help with an order, refund, replacement, or commission.